|
OUR
COMMITMENT TO YOU
Providence Capital Resources understands that your trust in us depends
on how well we keep your information secure. We consider this information
to be a vital part of building and maintaining our relationship with our
customers and we handle it with great care and respect. We utilize industry
accepted security practices that are appropriate for the way you choose
to engage our services – whether that be via personal meetings, the
telephone, or the internet.
To
prevent unauthorized access, protect your information
from others, maintain data accuracy, and ensure
the correct use of information, we maintain appropriate
physical, electronic, and managerial procedures
to safeguard and secure the information we provide
and collect within procap-slg.com and related
internet sites. These measures include the following: |
| |
|
Multiple level firewalls to segregate and
secure site segments and intra-site communities |
|
|
|
Data transmissions are encrypted using SSL
technology |
|
|
|
Primary co-location facility uses cipher-encoded
access badges, biometric scans, and 24-hour
video surveillance |
|
|
|
Comprehensive in-house performance and security
monitoring and auditing |
|
|
|
Intrusion detection and analysis |
|
|
|
Detailed security policy, processes and
procedures |
|
| |
To
provide for the continued availability of service
and information within procap-slg.com and related
internet sites, Providence Capital implements
the following components: |
| |
- A disaster recovery plan
- Detailed backup strategy and secure off-site
storage
- High availability clustered database servers
- Redundant systems, power supplies, and network
connections
- Service level agreements with service providers
to guarantee service levels
- Comprehensive change management and testing
policies
- 24-hour x 7-day per week technical support
staff
|
| |
Providence
Capital maintains the integrity of procap-slg.com
and related internet sites through the implementation
of solid business practices, which include |
| |
|
Continuous real-time monitoring of problematic
or failed interactions of a functional nature |
|
|
|
Detailed procedures for troubleshooting
and resolving technical issues |
|
|
|
Policies and procedures on information privacy
and disclosure |
|
|
| |
SECURITY
IS A SHARED RESPONSIBILITY
Providence Capital Resources’ internet sites and web based systems
provide security controls to protect your information. However, it is also
important for you to share in the responsibility for security. The following
are some of the ways that you can protect yourself and your information: |
| |
|
Use only secure email service providers
when submitting or requesting information on
any internet site. |
|
|
|
Install virus protection software and scan
all downloaded software, as well as all diskettes,
before use. |
|
|
|
Keep virus protection software up-to-date. |
|
|
|
Delete emails with attachments from peculiar or unknown sources.
|
|
|
|
Consider using a personal firewall to prevent
hackers from invading your personal computer,
especially if you are using DSL or a cable
modem to access the Internet. |
|
|
|
IWhen you have completed a transaction on
an internet site, click on the Logoff button
on the site to exit the application and prevent
further access to your account.
|
|
|
|
When using a public computer, such as those
in libraries or schools, close the browser
when you are finished. |
|
| |
| |
| |
| |
