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OUR
COMMITMENT TO YOU
Providence Capital Resources understands
that your trust in us depends on
how well we keep your information secure. We consider this information
to be a vital part of building
and maintaining our relationship
with our customers and we handle it with great care and respect.
We utilize industry accepted security
practices that are appropriate
for the way you choose to engage our services – whether that
be via personal meetings, the telephone,
or the internet.
To
prevent unauthorized access, protect
your information from others, maintain
data accuracy, and ensure the correct use
of information,
we maintain appropriate physical,
electronic, and managerial procedures
to safeguard and secure the information
we provide and collect within procap-slg.com
and related internet sites. These measures include
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- Multiple level firewalls
to segregate and secure site segments
and intra-site communities
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Data transmissions are encrypted
using SSL technology
- Primary co-location
facility uses cipher-encoded access
badges, biometric
scans, and 24-hour video surveillance
- Comprehensive in-house performance
and security monitoring and auditing
- Intrusion detection and analysis
- Detailed security policy, processes
and procedures
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To
provide for the continued availability of service and information
within procap-slg.com and related
internet sites, Providence Capital implements the following components: |
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- A disaster recovery plan
- Detailed
backup strategy and secure off-site
storage
- High availability clustered database
servers
- Redundant systems, power
supplies, and network connections
- Service level agreements with
service providers to guarantee
service levels
- Comprehensive change
management and testing policies
- 24-hour
x 7-day per week technical support
staff
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Providence
Capital maintains the integrity of
procap-slg.com and related internet
sites through the implementation of
solid business
practices, which include |
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- Continuous real-time monitoring
of problematic or failed interactions
of a functional nature
- Detailed procedures for troubleshooting
and resolving technical issues
- Policies
and procedures on information privacy
and disclosure
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SECURITY IS A SHARED RESPONSIBILITY
Providence Capital Resources’ internet sites and web based
systems provide security controls to protect your information. However,
it is also important for you to share in the responsibility for security.
The following are some of the ways that you can protect yourself
and your information: |
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Use only secure email
service providers when submitting
or requesting information on any
internet site. |
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Install virus protection
software and scan all downloaded
software,
as well as all diskettes, before
use. |
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Keep virus protection software
up-to-date. |
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Delete emails with attachments
from peculiar or unknown sources. |
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Consider using a personal firewall
to prevent hackers from invading
your personal computer, especially
if you are using DSL or a cable
modem to access the Internet. |
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When you have completed a transaction
on an internet site, click on the
Logoff button on the site to exit
the application and prevent further
access to your account. |
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When using a public computer,
such as those in libraries or schools,
close the browser when you are
finished. |
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